Client sitePerformanceCriticalCaught in reviewResolvedNov 2024

"We are at an event trying to sign people up with our QR code and the site is down. 911."

Site dies mid-event. Diagnosis, two comments later: an actual DDoS attack.

  1. Business ownerNov 2024

    can you please check the page. it is down and we need it up ASAP! We are at an event trying to sign people up with our QR code and the site is down. 911. Thanks!

  2. Support

    we've notified our dev team about this yesterday, and as per checking, the website seems to be back online.

  3. Business owner

    hey, the site is still down on our end.

  4. Support

    Our dev team has determined that your website has been targeted by a DDoS attack. We're looking into it and making sure that it's safe to get it back online. We'll get back to you with an update on this.

Staged recreation. The real screenshot stays redacted.

What Superflow captured automatically

Issue type
Performance
Site
Client site
Platform
Website builder
Browser
Chrome
OS
macOS
Device
Desktop
Date
Nov 2024
Status
Resolved

Every Superflow comment ships with this context - no "what browser were you on?" follow-ups.

Why it matters

A QR code pointing at a dead site while prospects stand in front of you is the purest form of website pain - every scan a lost customer you can physically see. And the twist: it wasn't a config issue, it was an actual attack. "911" was, for once, proportionate.

Your website has bugs like these.
Your users are finding them right now.