· BUGHERD VS MARKER.IO · COMPARED FOR AGENCIES

BugHerd vs Marker.io: which fits your agency?

Both collect website feedback with a pin and a screenshot. The fork: BugHerd keeps feedback on the page and manages it on its own board. Marker.io turns feedback into tickets inside the tracker your team already runs.

Pick BugHerd

if you want feedback pinned on the live page and managed on a built-in board, with clients commenting free.

Pick Marker.io

if the fixes live in Jira, GitHub, or Linear and your developers never want to leave, and you want console logs and session replay attached to every report.

Both assume a person finds every mistake.

We make Superflow, a third option in this space. It appears once, at the end, clearly marked. Everything above it is a straight comparison.

Facts checked July 2026, from bugherd.com and marker.io.

01

Who checks the site

Start with the question everything else depends on.

Verdict

Even. In both tools, the checking is a person's job. That is the premise the third option removes.

  • A person finds every issue, then pins it.
  • No AI.

(verified July 2026)

  • A person finds every issue, then reports it.
  • Its AI translates, retitles, and rewrites report text; it does not look at the site.

(verified marker.io/ai, July 2026)

02

How the client says yes

Both make commenting easy. Neither makes the yes formal.

Verdict

Comment collection: even, both good. A recorded client sign-off: neither, pending verification.

  • Guests comment free from a link, no account.
  • A formal approval flow: not yet verified.

(verified July 2026 except where noted)

  • Reporters submit free from the widget, no account.
  • Ongoing client collaborators are paid guest seats.
  • A formal approval flow: none found on marker.io, July 2026.
03

Where you review

On the page, or on a picture of the page.

Verdict

Persistent on-page review: BugHerd. Capture-and-file: Marker.io. Different philosophies more than a ranking.

  • Pins live on the site itself and stay through changes.

(verified July 2026)

  • You annotate a captured screenshot of the page; the report carries the picture, not a persistent on-page pin.
  • Widget on the live site, extension for members.
  • Behind-login behavior on both: not yet verified.

(verified July 2026 except where noted)

04

What stays private

Your team needs somewhere to disagree.

Verdict

As verified today: Marker.io. Firms up once BugHerd's dash resolves.

  • Private comments: not yet verified.

  • Internal comments on every plan.

(verified July 2026)

05

What gets captured

Both capture context. One captures much more of it.

Verdict

Technical depth: Marker.io, and it is not close. If your developers debug from reports, this dimension may decide the page.

  • Browser, OS, and screen size attach to every pin.
  • Video feedback.

(verified July 2026)

  • Console logs, network requests, and session replay attach on the Team plan and up.
  • Environment details on every plan.

(verified July 2026)

06

What it remembers

Does project ten start smarter than project one?

Verdict

Even: neither. Worth knowing before you invest years of client history in either.

  • No memory concept. Each project starts blank.

(checked July 2026)

  • No memory concept. Each project starts blank.

(checked July 2026)

07

How it fits your stack

The biggest difference is where the feedback goes.

Verdict

Self-contained studio: BugHerd. Tracker-centered dev shop: Marker.io. Note the plan gates: Jira costs Marker.io's Team tier.

  • Feedback pins to the page and stays there. The kanban is built in. The tool is the workspace.
  • Integrations: Jira, Trello, Asana, ClickUp, Slack, Teams.

(verified July 2026)

  • Feedback becomes a ticket in your tracker. The dashboard is a waypoint; the tracker is the workspace.
  • Thirteen-plus integrations, dev-side especially: GitHub, GitLab, Linear, Bitbucket; Jira from the Team plan; Azure DevOps on Business.

(verified July 2026)

08

What it costs

The sticker and the math are different numbers.

Verdict

Lowest entry: Marker.io, if the caps fit. Predictable at client scale: BugHerd. Agencies should price Marker.io Team against BugHerd Studio, caps included.

  • $50 / $80 / $150 per month, 5 / 10 / 25 members, +$8 per extra member.
  • Guests free, no page-view caps advertised.

(verified July 2026)

  • Starter $39/mo annual (3 users, 10 projects, 10 guests, 5k page views/mo). Team $149 annual (15 users, 50 projects, 50 guests, 25k page views/mo).
  • Business: custom pricing, yearly only. No free plan; 15-day trial, no card.

(verified July 2026)

The scorecard

BugHerd vs Marker.io, row by row.

The job
Who checks the sitea persona person
How the client says yesfree guest comments; gate -free reporters; paid guest seats; gate -
Where you reviewon-page pins, live siteannotated screenshots into the tracker
What stays private-internal comments, all plans
What gets capturedbrowser, OS, screen size; videoconsole logs, network requests, session replay Team+
What it remembersnono
How it fits your stackbuilt-in kanban; Jira, Trello, Asana, ClickUp, Slack, Teamsyour tracker; 13+ incl. GitHub, GitLab, Linear; Jira Team+
What it costsfrom $50, guests freefrom $39 annual, capped; Team $149 annual

Pricing, side by side

The sticker and the math are different numbers.

Both columns verified July 2026.

The agency-shaped comparison: BugHerd Studio $80 (10 members, guests free, no caps advertised) against Marker.io Team $149 per month annual (15 users, 50 guests, 50 projects, 25k page views per month). Which wins depends on how many clients comment and how much traffic the reviewed sites carry.

The third option

Both BugHerd and Marker.io assume a person finds every mistake.

Superflow is a QA tool + a team: AI agents built from your checklist check every site change, pin what they find, your team decides, and your client approves from a link. No account, no login, no app, from their phone.

Free to start. No credit card. Your client reviews without an account.

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Frequently Asked Questions

Have Questions? Reach out anytime.

  • BugHerd if feedback should live on the page with clients commenting free; Marker.io if your fixes live in a tracker and you want technical context attached.

  • No on both. BugHerd guests comment from a link; Marker.io reporters submit without an account. Ongoing client collaborators are paid seats on Marker.io.

  • Marker.io starts lower ($39 annual); BugHerd is simpler to predict at client scale (guests free, no page-view caps advertised). Price the caps.

  • No. Both collect what a person found. Marker.io's AI edits report text; nothing in either tool looks at the site. That's the third option above.

  • Marker.io: console logs, network requests, session replay, and the dev-tracker integrations are its center of gravity.

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