Client e-commerce siteCheckoutHighCaught in reviewResolvedAug 2023

Add to cart added nothing. The dev's response: "we won't be doing this."

Client: the cart is broken. Dev: we won't fix it. Client: "why?"

  1. ClientAug 2023

    add to cart doesn't work and nothing actually gets added here when clicking added to cart

  2. Developer

    we won't be doing this

  3. Client

    why?

Staged recreation. The real screenshot stays redacted.

What Superflow captured automatically

Issue type
Checkout
Site
Client e-commerce site
Platform
Webflow
Browser
Chrome 114
OS
macOS
Device
Desktop
Date
Aug 2023
Status
Resolved

Every Superflow comment ships with this context - no "what browser were you on?" follow-ups.

Why it matters

A checkout flow that silently swallows purchases, met with a flat "won't fix." That lone "why?" hanging at the end of the thread is the most relatable word in commerce.

Your website has bugs like these.
Your users are finding them right now.